Management 340 - Quality Management and Improvement (Three semester hours)

This course examines (1) primary tools and methods used to monitor and control quality organizations and (2) the ways in which quality can be improved. Included in the course are such topics as the historical development of quality management, the seven basic tools for quality improvements, and management strategies for implementing world class quality improvement strategies. Emphasis is also given to control chart analysis and process capability study.

Prerequisite: Junior standing.