Personal Training

Once you have completed the registration process, you will:

• Meet with your Personal Trainer for your first consultation; a fitness assessment will be performed during this time as well.

• During your fitness assessment, you will schedule the remainder of your appointments with your Personal Trainer. Please note that we adhere to a strict Late Policy; our Personal Trainers are obligated to wait only 15 minutes for participants. After 15 minutes, the Trainer is not required to lead the session and the session may be lost. Sessions that start late will end at their originally scheduled time.

• Cancellation Policy - We understand that emergencies do arise; in the case you need to reschedule an appointment, we ask that you do so 24-hours prior to the scheduled appointment. Cancellations may be granted twice. A first time cancellation will be allowed to reschedule. A second cancellation will not be granted a make-up appointment and you will not be reimbursed for the cancelled appointment. However, you may continue to meet with your Personal Trainer until all sessions have been completed. Please note that any cancellation occurring for a third time will result in the cancellation of all remaining sessions and you will not be reimbursed for any of these remaining sessions.

• Expiration of Package - You will have the same number of weeks as the number of training sessions you purchased to use your package OR until the end of the semester, whichever comes first. You will not be reimbursed for unused sessions so please take this into consideration when purchasing your Personal Training package.

• Refund Policy – Once a Personal Training package has been paid for and sessions have been scheduled, the package is non-refundable.