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- FREQUENTLY ASKED
QUESTIONS -
1. What is the refund policy?
Cancellation Prior to the First Day of Camp Students or
parents who cancel registration prior to the first day of camp are eligible
to receive a full refund of camp tuition minus the $50 non-refundable
deposit. Please call the camp office (903-468-8124) prior to the first day
of camp if you must cancel your registration and would like a full refund.
Cancellation Following the Beginning of Camp Students or parents who fail to
notify the camp office of their intent to cancel registration by the first
day of camp are ineligible to receive a full refund of camp expenses.
2. May I pay for my child’s tuition with a credit
card?
Yes. For security reasons, we currently cannot process
credit card payments online. However, we may process them over the phone.
Please call (903) 886-5286 to process payments over the phone. In the event
that a staff member is not available to take your call, please leave your
name and phone number along with your camper’s name, and a member of the
summer music camp staff will return your call to process your credit card
payment.
3. If I would like to mail my campers application
and payment in, where should I send it?
Texas A&M University-Commerce
Department of Music
Attn: Summer Music Camps
Commerce, TX 75429-3011
Make
checks payable to: TAMU-C Summer Music Camps
Please
include your campers name on the check
4. How do I contact my child?
If you must contact your child, you may call the camp
office at (903) 468-8124 between the hours of 8:00 AM and 5:00 PM. Our
administrative assistant will deliver the message to the counselor who
supervises your child. In the event of an emergency after business hours,
you may call campus security at 903-886-5868 or the main number of the
dormitory in which your child is staying. Dormitory contact numbers may be
obtained upon check-in on the first day of camp.
5. Is parking available when I arrive on campus?
Parking is limited on campus. All participants who are
driving to camp must report their vehicle to the camp office and obtain a
temporary parking permit. Parking information will be available upon
registration on the first day of camp. Parking is open to the public on
weekends; however, parking regulations are in effect Monday through Friday.
6. What if my child must arrive late or leave early?
We understand that a camp participant may be required
to leave for circumstances related to illness or family emergency. In the
case that a participant considered to be a minor must leave the camp, a
parent or guardian must notify the camp office at (903) 468-8124. The
counseling staff will then be notified, and we will provide assistance to
the student in making arrangements for departure.
7. Can I send my child to the camp a day early? Can
my child stay an extra night following the camp?
No. Staff will not be available to supervise students
prior to the first scheduled day of camp or following the close of camp.
University dormitories cannot accommodate early arrivals or late departures.
Please make travel arrangements so that your child arrives on the first day
and leaves at the close of the camp on Saturday.
8. Are there scholarships available?
Yes. Please fill out the application found
here for the need based application. For further questions,
please contact the summer music camps director at scott_atchison@tamu-commerce.edu. |