Adobe Presenter Frequently Asked Questions
What is Adobe Presenter?
Adobe Presenter enables anyone in your organization to transform Microsoft PowerPoint presentations into rich experiences complete with voice-over narration and multimedia content. Even nontechnical users can create compelling content without ever leaving the PowerPoint authoring environment. Adobe Presenter converts the presentation to the Adobe Flash® format and publishes it online for your audience to view at their convenience.Who should use Adobe Presenter?
Anyone who needs to communicate with or teach people online could benefit from using Adobe Presenter. This typically includes managers of training, sales, channel readiness, marketing, corporate messaging, partner relations, and human resources.
Can I use Adobe Presenter with my existing PowerPoint presentations?
Yes. Adobe Presenter solutions provide the fastest way to get your existing PowerPoint files on the web, either for self-running, on-demand presentations or as part of online meetings and seminars.
How do I obtain Adobe Presenter training and an account to publish my presentations to the Adobe Connect (formerly known as Breeze) server?
Adobe Presenter training sessions are held throughout the academic year. Go to the following URL to view upcoming training sessions: http://www.tamu-commerce.edu/itde/admin/trainingList.asp
Once you have attended an Adobe Presenter training session you will be issued a login and password to publish your presentations to the Adobe Connect server.
I am trying to publish my presentation but the file is too large, what can I do?
Adobe Connect will not allow a file larger than 100 mb to be published by traditional publishing methods. Adobe “support” suggests that the presentation be broken up into parts. An alternative to breaking a presentation into parts is to publish the presentation to your “desktop” then log into Adobe Connect online, select new content and publish the presentation to the Adobe Connect server. This process substantially reduces the file size thus reducing the need to publish a presentation in parts.
Students are indicating that my presentation stalls after a few seconds, what is the problem?
The Adobe Connect server is upgraded on a regular basis. As a result of recent server upgrades a “bug” has surfaced causing Adobe Presenter presentations that were published several versions back to no longer be compatible with the newer server upgrades resulting in stalling on the first slide. Usually older presentations which are susceptible to this problem can be easily identified by the “icon” which appears next to the file name in your Adobe Connect folder. If you have a presentation which is stalling and losing its audio you can try republishing your presentation which usually will correct the problem. Note: In order to republish you would need the original PowerPoint (ppt) and flash file (ppc).
I placed the URL to one of my Adobe Presenter presentations in my eCollege course and my students are telling me when they click on the link they are asked to login to the Adobe Connect Enterprise Server, why is this happening?
When students click on a URL that contains your presentation and it requires them to enter a login and password to Adobe Connect Enterprise Server it is an indication that you did not make your presentation viewable to the public. In order to make the presentation available to your students you will need to login to your Adobe Connect account and click on the name (hyperlink) of the file you need to make public. You will then click on the “Set Permissions” hyperlink, select “Yes” then logout of your account. Your presentation will now be available to your students.
It has been a long time since I have used Adobe Connect and I have forgotten some of what I learned in the training session, so where can I find information on how to record and edit audio?
Login to your Adobe Connect Enterprise Server Account. Now that you are on the “Home” page, click on the hyperlink labeled “Connect Resource Center”. You will then note under the section labeled Adobe Presenter resources” a PDF file which is named “Creating Adobe Presentations”. Go to Chapter 2 of this document to find information on recording and editing audio in your presentation.
Note: The following link will take you to an online PDF document which contains “How To” documents listed on Page 1 of Chapter 1:
http://www.adobe.com/resources/acrobatconnect/presenter/pdf/presenter_user_guide.pdf#page=8
I want to use a previously published Adobe Presenter presentation that was created by a fellow instructor, so can I use their presentation in my eCollege course?
Yes, providing you have their written permission (i.e. email) to do so. Note: The presentation will most likely contain the name of the Instructor on the presentation which will be viewed by your students so you may want to reference to your students that the Adobe Presenter presentation was created by another instructor which granted you permission to use it in your course.
I do not find an Adobe Presenter tab when I open up Microsoft PowerPoint, so what do I do to get the Adobe Presenter tab to show up?
If you do not find an Adobe Presenter tab when you open PowerPoint it is an indication that you have not installed “Adobe Presenter”. Installation information would have been given to you during the training session but if you have forgotten what to do, sign into your Adobe Connect Enterprise account ( http://breeze.tamu-commerce.edu )and on the “Home” page click on the hyperlink labeled “Getting Started” which is located under the section labeled “Learn” on the left side of the “Home” page. Once you click “Getting Started’ scroll down to the section labeled “Publish Presentations” then click the hyperlink labeled “Install Adobe Presenter” and follow the prompts for installation.
I want to delete a presentation that is contained in my Adobe Connect Enterprise account, so how do I do it?
Sign into your Adobe Connect Enterprise account and select the file you want to delete by placing a checkmark in the textbox to the immediate left of the file name then click the “Delete” button located at the top of your file list.
Caution: Once you delete your file it cannot be restored unless you have the original files (ppt, ppc) in which case you would simply republish the presentation.
I need to make changes to my published presentation and republish to the same file using the same URL, so what is the procedure for publishing over a present presentation?
Locate your original files (ppt, ppc) and make the needed changes to the PowerPoint and audio portions of your presentation. PUBLISH IT TO YOUR DESKTOP FIRST before publishing to the Adobe Connect (Breeze) server to be sure that the presentation is the way you want it to be viewed by your students. If the presentation is okay, proceed by publishing to the Adobe Connect server. You will be prompted to login again to your Adobe Connect Enterprise account. Once you login you will be asked if you want your presentation to be published to the existing presentation URL, which you would select if you wanted the updated presentation to take the place of an older version. This process allows you to retain the same URL without any disconnect of the hyperlink in your eCollege course content.
I am trying to publish my presentation to the Adobe Connect Enterprise Server but it fails to publish. What do I need to do?
Open up your PowerPoint Presentation then click on the “Adobe Presenter” tab, click on “Preferences” then click the “Servers” tab to be sure that you have the following information in the textbox:
Name: Breeze or Adobe Presenter
URL: http://breeze.tamu-commerce.edu
If the above information was missing enter the server information and try publishing your presentation.
I forgot my password to login to the Adobe Connect Enterprise Server, so where can I obtain my password?
If you forget your Password to login to the Adobe Connect Enterprise Server then go to the following URL: http://breeze.tamu-commerce.edu . Directly below the textbox where you would enter your password you will see a hyperlink labeled “Forgot your password?”, --click on the link to obtain a temporary password which will allow you to access your account. Once you have access to your account you can then click on the “My Profile” link (located in the upper right part of the “Home” page) which will take you to another page where you will find a hyperlink labeled “Change My Password”.
I am not able to publish my Adobe Presenter presentation to the server, so who do I contact?
For Adobe Connect (Breeze) issues - Email: online@tamu-commerce.edu - Phone: 903 886.5511