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New Compensation System
“Assumptions,
Disclaimers, and Caveats”
by Kathryn L. Klepak,
Director of Human Resources
1.) Titles vs. Positions
The two (titles and
positions) are mutually
exclusive – they function as separate issues and, in most
cases, are not
directly related to what zone employees are placed in.
Nothing in the new compensation plan has addressed change in
titles, but rather change in zones based on the criterion used to
determine what zone a position (not incumbent) should be placed in.
Zone has to do with such factors as breadth, scope, responsibility,
required skills and abilities, span of control, decision-making
responsibilities, amount of experience, degrees and certifications
required for the job, and level of supervision within the job as well as
market analysis. The primary data used in the survey conducted by Phil
Henry, our compensation consultant, were market studies and surveys which
were used to benchmark
and compare our position titles with similar position titles in other
institutions or businesses.
It is
important to note that data used is only as good as what is provided by survey
participants and is subject to a lot of conjecture, hypothesizing, and
judgment calls in trying to compare positions with like titles which may
or may not cause market study information to be erroneous.
Although I am confident that survey information filled out by our
institution is accurate, we cannot assume that all other survey
participants were as detailed and exact as we had tried to be.
Since titles with very brief job explanation are the only source of
survey information obtainable rather than full job descriptions for each
position, it sometimes makes for
questionable data provided in surveys.
Direct benchmarking is the safest and surest way to obtain accurate
comparable data, but this process is highly time consuming and can take up
to two weeks per position. Due to time constraints, both in obtaining approval of our
budget and the university's desire to
implement our new pay plan as expeditiously as possible, we have proceeded
with implementation of our new plan, but have
considered that the possibility of error and misplacement in assigning
positions to proper zones may exist in some cases. In an effort to allow for rectifying possible errors in
placement of positions, an employee may appeal placement of his/her
position by filing for a reclassification.
Link
to Reclassification Information
Changing
Titles rather than reclassifying positions:
There
is no problem from an HR standpoint in issuing a title change for the
purpose and maintaining external relationships with counterparts outside
of this institution. I realize that it sometimes necessary to utilize a
universal title understood by all institutions to help us in maintaining
congruency with outside sources. These title changes alone; however,
cannot be for the purpose of reclassification, nor has HR approved or
reviewed these positions for reclassification without going through the
proper procedures of reclassification. If at any future date requests are
made to reclassify these positions, there can be no expectation of
reclassification simply because the title of the positions have changed.
These positions will retain their same salary and not be removed from
their current zone. The PAF (Personnel Action Form) can be used as the
instrument of change to request the title changes. This PAF must have the
President's signature on the form. In these cases, it is advised that
memorandum be issued to the respective Vice President who can then inform
the President of the intent of the request for the title change.
Again, reclassification will take into account only
the position proper, not the qualifications or outstanding merit of the
individual currently in that position. Filing for a reclassification does not ensure that a
position will be approved by HR for reclassification.
2.)
Incumbents vs. positions
Once again, the two
(incumbents and positions) are
mutually exclusive. They are
considered separately and should in no way be confused or paired
together. Positions
are associated with pin numbers and accounts numbers and zones, they come
with a prescribed set of requirements and job descriptions outlining
duties and required experience or qualifications.
Incumbents, with all of their skills, abilities and qualifications
are not considered when placing a position in a zone. Incumbents should never be considered when placing a position
in a zone, rather, outstanding performing employees should be rewarded
through a merit pay system, used in conjunction with this compensation
plan.
3.)
Compression Issues:
What is Compression?
Salary compression occurs
when departments are forced to increase entry-level salaries to attract
new employees. At times, this can lead to situations where the pay rate of
new employees is similar to or even more than that of more experienced
employees. When this happens, the difference in pay between the new
employees and the more experienced employees has become "compressed"
so
that it doesn’t properly reflect the performance and longevity of the
more experienced employees. (definition
extrapolated from U.T.S.A.
website)
There are two key components to fighting
compression in this new compensation plan.
The first is to bring all current employees (incumbents) up to
the minimum of their new salary range in the new compensation plan,
which we are planning to do. The
second is to implement a merit based pay plan in conjunction with this
plan, which due to financial constraints is about two years away.
We recognize that the longer we wait in combining a merit plan
with the new compensation plan, the harder it will be to handle the
problem of compression: that is… new hires being paid more than existing employees who have
remained loyal to the institution and their job by remaining in their
jobs. Without a
merit-based plan, the message that employees receive is that employees will get rewarded by
non-performance and moving from job to job.
Without a merit-based plan, current employees will still not be
making as much as new employees hired under this new compensation plan.
Since the new compensation allows for flexibility in hiring up to
1/3 above the minimum, then existing employees may still not be making
as much money as new hires. This
may cause morale problems and could send the wrong messages, even if
our long-range goal is to fix the problem of compression. The
goals of our institution are to combat the problem of compression and
eventually be able to reward employees through a merit based pay plan
which will be integrated into our new compensation plan as soon as
funding is available and we have created an employee evaluation to
support such a plan.
4.)
Dated Survey Data:
Survey data will need to be aged
periodically to incorporate a COLA – cost of Living Adjustment. If funding is available, a
4 - 5% across the board increase to all survey ranges should be
adjusted annually in order to make the data most up to date.
5.)
Defining a Merit System:
Although a top priority, we are currently
about two years away from implementing a merit plan due to financial
constraints. Our
institution is currently in the process of defining the parameters of
such a plan, and are researching an evaluation system which would be
used as a tool in determining the overall performance of our employees,
linking these evaluations to a merit increase plan within our new
compensation plan.
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