Graduate School Texas A&M University-Commerce

Graduate Studies and Research

Texas A&M University-Commerce

Graduate School Survey

One important goal of the Graduate School is to provide efficient, timely and courteous service to our graduate students. Your feedback is very important in ensuring that we meet this goal. Please take a moment to fill out this survey and click the SUBMIT button at the end.

1. Reason for contacting the Graduate School this past year (check all that applies)?
	Information about programs Information about admissions Graduation Registration Transfer/Substitution of courses Petition to extend time limits on courses Other If other, please specify
2. What is your current student status with A&M-Commerce (check all that apply)?
	Just seeking information about programs Applied but not yet enrolled Admitted but not yet enrolled Admitted and enrolled Currently in a master's program Currently in a doctoral program Currently in a teacher certification program Currently in nondegree status Final stages of my graduate program Have applied for graduation Recently graduated
3. Type of contact with the Graduate School
	Phone Walk-in Appointment E-mail Fax Other
4. Accuracy of Information. How satisfied were you with the accuracy of the information you received from the Graduate School staff?
	Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied Not applicable in my case
5. Accessibility of Staff. How satisfied were you with your ability to contact the appropriate staff member in the Graduate School?
	Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied Not applicable in my case
6.Promptness of Responses. How satisfied were you with the promptness of the responses from the Graduate School Staff?
	Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied Not applicable in my case
7. Professionalism and Courtesy of Staff. How would you rate the level of professionalism and courtesy of the staff?
	Very high Somewhat high Somewhat low Very low Not applicable in my case
8. Addressing Questions and Concerns. How satisfied were you with the adequacy with which your questions and concerns were addressed?
	Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied Not applicable in my case
9. Knowledge of Staff. How knowledgeable was the staff in addressing your questions and concerns?
	Extremely knowledgeable Somewhat knowledgeable Less knowledgeable than I expected Not knowledgeable at all Not applicable in my case
10. Most Helpful. In what ways was the Graduate School most helpful to you this year?

11. Improvements. In what ways could you have been better served by the Graduate School?

12. Overall Rating. Taking all factors into account, my overall level of satisfaction with the Graduate School is:
	Extremely satisfied Satisfied Less than satisfied Unsatisfactory
13. Would you like someone from the Graduate School to *contact you* regarding this survey or do you have information that you would rather share on a more personal level ? Yes No
	Name:
	Email:
	Phone:
	Program:



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The results of this survey will be forwarded to the Dean of Graduate Studies and Research.

"Texas A&M University-Commerce nurtures and educates for success
through access to academic, research, and service programs of high quality."