Removing Delegates in Your Exchange Mailbox

Making a person a delegate on your email or calendar is often quite helpful.  Conversely, when they leave the University and their email address is removed, not removing them as a delegate causes senders of emails or persons accepting or rejecting meeting requests to receive a notice that their email did not reach all recipients.  Because this leads to a false impression that your email is not functioning, it can be a problem. 

It is best to periodically check your delegates and eliminate any that are no longer required.  Instructions for performing this task are included below.

On the Outlook Tools menu, select Options. 

 On the Options menu, choose the Delegates tab.

 

 On the Delegates tab, look through the names listed:

 To remove a person from the list who no longer needs to be your delegate (including those no longer working in your department and/or the university), highlight their name and click Remove.  Click Apply, then OK to close the window.

 You may see a listing on your Delegates screen that looks like the below illustration.  This means that the mailbox does not exist on our system.  This can happen when the person leaves the university and their email account is removed.

 


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